Name of KPI | Target | Measured | Date and Time | Status |
---|---|---|---|---|
Availability (all parties including maintenance) | 99.5% | 99.6% | October 2016 | Green |
Delivery time | 10 weeks | 7 weeks | October 2016 | Green |
Mean time to repair (MTTR) | 6 hours | 26 minutes 41 seconds | October 2016 | Green |
Service uptake | No decrease | Increased by 3 | October 2016 | Green |
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