KPIs
Name of KPI | Target | Measure | Date and Time | Status |
---|---|---|---|---|
Service availability | 99.90% | 99.95% | October 2017 | Green |
Delivery of new port | 10 weeks | 8 weeks | October 2017 | Green |
Mean time to repair (MTTR) | 12 hours | 0.31 minutes | October 2017 | Green |
Time to respond to fault | 15 minutes | 100% | October 2017 | Green |