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Venue -TBC

The meeting will take place in Montpellier, probably city centre. RENATER is currently

confirming the meeting room.


Where to stay - TBC


Directions - TBC


Remote Participation - TBC




Registration is now open.  Register here

Agenda

Wednesday, 18th September 2019

Joint meeting SIG-MSP/SIG-Marcomms

13:00 - 14:00

Proposed sessions and topics:

  • Services marketing within a wider strategic plan (CSC, Jisc, SURFnet)

Session objective: better working together of services managers and Marcomms teams to ensure a good fit between needs and outputs, to align team strategic planning and to support company strategy.

Topics could include: aspects of relationship management, how to get users involved in service development, how do we liaise with customers / users? How can marketing and service teams work together on this?

Suggested format: share examples of best practices


  • Brand management

Session objective: discuss brand management challenges and best practices for NRENs and GEANT community

Topics could include: when to use an NREN-name/logo, how to address a request for wider GEANT (and EU) recognition among users, practical approaches

Suggested format: panel discussion / interviews including open discussion with the whole group


Thursday, 19th September 2019

SIG-MSP Meeting


09:00-09:30

Round table - short overview of major developments planned  by NRENs in their service portfolios for the next 3 years

09:30-12:00

(with coffee break)

Zoom in

  1. Networks
  • Network in more unusual places - Martin Bech, DeiC
  • eduroam in atypical places - José María Fontanillo Muñiz, RedIRIS

2. T&I

  • eduVPN
  • AAI for virtual organizations

3. Clouds

  • OCRE, Michel Wets, SURFnet
  • What does RedIRIS do in blockchain - José María Fontanillo Muñiz, RedIRIS
12:00 - 12:30Scaling Customised Services and Localising Service Delivery -  Lars Fischer, NORDUnet & Brook Schofield, GÉANT
12:30-12:50

Community updates

  • Progress to date on service catalogue for EOSC
12:50:00Wrap up and next meetings
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