• Created by Unknown User (pieter.hanssens@belnet.be), last modified on Feb 08, 2011

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 6 Next »

= Convention for labels =

  • no caps
  • no spaces between words

== Different Work Items ==

;taxonomy
: this item concerns the taxonomy of the NOC

  • front-end
  • tools
  • collaboration
  • best-practice
  • liaison

== Generic Labels ==

  • personnel
    • this page concerns
  • workflow
  • procedures
  • call-intake
  • IVR
  • call-duration
  • SLA
  • third-parties
  • RMA
  • incident
  • change
  • contact
  • No labels