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The target availability for the service is greater than 99.4%9%

Time to Fix a Fault and Time to Respond Target

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ServiceDelivery Time
GÉANT Open connection to the switching fabricUp to 10 weeks from order acceptance
 MovesMoves, adds and changes to existing service 10 working days

 

Requesting connection to the GÉANT Open service

Interested connectors should address their request to connect to the GÉANT Open service to the GÉANT Partner Relations team: partner-relations@geant.net

 

Eligibility and Connection Policies

Eligibility and connection policies are reported in the "GEANT Open Exchange Production Policy" document, available here: https://services.geant.net/plm/connectivity/geant-open/Shared%20Documents/GN3PLUS13-1439-12_geant_open_exchange_production_policy_v4_3.pdf

 

Pricing

GÉANT Open is provided only on a contractual basis arrangement between the GÉANT and the customer. To connect, the organisation must:

  •   Finance their own way to the Open Exchange point.
  •   Pay an annual connection fee

The current annual connection fee is:

  •   €3,300 for 1Gb/s
  •   €10,500 for 10 Gb/s
  •   €36,000 for 100Gb/s