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changes.mady.by.user Davide Vaghetti

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Unavailability report

UNPLANNED MAINTENANCEUNPLANNED MAINTENANCEUNPLANNED MAINTENANCEUNPLANNED MAINTENANCEUNPLANNED MAINTENANCEUNPLANNED MAINTENANCEUNPLANNED MAINTENANCE
EventStart*End*Effective downtime**Notes
UNPLANNED MAINTENANCEANNOUNCED UPDATE20190228161000 CEST

20190228161100 CEST

50 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on Feb 28 at 15:52 with a confirmed finish at 16:11.

NETWORK FAILURE

 20190416164600

CEST

20190416170700 CEST
There was a BFD protocol failure on two major city routers, which caused the BGP session to be turned off.
ANNOUNCED UPDATE20190604094930 CEST20190604095800 CEST140 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on Jun 04 at 09:46 with a confirmed finish at 10:16. The actual unavailability of MDS was 140 secs.
ANNOUNCED UPDATE20190705104600 CEST20190705105300 CEST240 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on Jul 05 at 10:28 with a confirmed finish at 10:53. The actual unavailability of MDS was 240 secs.
MDA FAILURE20190718T05000020190718135833N/A

A federation upstream metadata feed silently crashed our aggregator hindering the update of the eduGAIN metadata stream. The event did not cause any immediate service disruption since the eduGAIN metadata has a 96 hours validity and the latest feed has been issued on 20190717T053343.  We've contacted federation operators that are working on it and should solve the issue within 24h, in the meantime a new feed with an extended duration has been issued on 20190718135833.

ANNOUNCED UPDATE20190926110000 CEST

20190926110150 CEST

110 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on Sep 26 at 10:11 with a confirmed finish at 11:03. The actual unavailability of MDS was 110 secs.
ANNOUNCED UPDATE20191108100000 CEST20191108100300 CEST240 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on Nov 8 at 9:33 CEST with a confirmed finish at 10:09 CEST. The actual unavailability of MDS was 240 secs.

ANNOUNCED UPDATE

20200124130000 CEST

20200124130400 CEST240 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on Jan 24 at 12:32pm CEST with a confirmed finish at 1:08pm CEST. The actual unavailability of MDS was 240 secs.

ANNOUNCED UPDATE20200512101500 CEST20200512101800 CEST180 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on May 12 at 09:58am CEST with a confirmed finish at 10:22am CEST. The actual unavailability of MDS was 180 secs.

ANNOUNCED UPDATE20200604101200 CEST20200604101500 CEST180 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on Jun 4 at 10:06am CEST with a confirmed finish at 10:15am CEST. The actual unavailability of MDS was 180 secs.

ANNOUNCED MAINTENANCE20200610101200 CEST202006101012500 CEST120 secsPHP upgrade announced by eduGAIN OT on the eduGAIN SG mailing list on Jun 9 at 1:01pm and Jun 10 at 10:19am with a confirmed finish at 10:33am CEST. The actual unavailability of MDS was 120 secs.
ANNOUNCED MAINTENANCE

20200709095800 CEST

20200709100200 CEST240 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on Jul 9 at 09:56am CEST with a confirmed finish at 10:36am CEST. The actual unavailability of MDS was 240 secs.
ANNOUNCED UPDATE20200804100000 CEST20200804100300 CEST0 sec

The updated technical site (version 2.3) has been turned on, as announced on the eduGAIN SG mailing list on Jul 31 at 13:08 CEST and a finish confirmation sent on Aug 4 at 10:07. There was no noticeable system downtime - the update replaced a symbolic link to the new site. The change did not affect MDS reachability in any way.

ANNOUNCED UPDATE20201223125400 CEST20201223125700 CEST180 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on Dec 23 at 12:38pm CEST with a confirmed finish at 1:01pm CEST. The actual unavailability of MDS was 180 secs.
ANNOUNCED UPDATE202105141000 CEST202105141002 CEST120 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on May 12 at 6:11pm CEST with a confirmed finish on May 14 at 10:05am CEST. The actual unavailability of MDS was 120 secs.
eduGAIN Core Services failure (MDA, technical site, Database/API)202107070817 CEST202107070941 CEST84 minsA major failure affected the data center that hosts all the eduGAIN Core Service (MDS, technical site, Database/API).
eduGAIN Core Services failure (MDA, technical site, Database/API)20210823092453 CEST20210823105443 CEST89 mins

The entrance switch failure of PSNC separated the services form the external network


ANNOUNCED UPDATE202109171000 CEST202109171002 CEST120 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on Sep 16 at 1:42pm CEST with a confirmed finish on Sep 17 at 10:03am CEST. The actual unavailability of MDS was 120 secs.
ANNOUNCED UPDATE202205181000 CEST202205181003 CEST180 secsReboot announced by eduGAIN OT on the eduGAIN SG mailing list on May 17 at 7:52am CEST with a confirmed finish on May 18 at 10:07am CEST. The actual unavailability of MDS was 180 secs.
eduGAIN Core Services failure (MDA, technical site, Database/API)

20221026022538 UTC

20221026061551 UTC3 hours, 50 minsInternal incident at the PSNC VM clusters where the eduGAIN Core Services are hosted.
ANNOUNCED UPDATE20230301090400 UTC20230301090400 UTC240 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on Feb 28 at 10:52am UTC with a confirmed finish on Mar 1 at 09:09am UTC. The actual unavailability of MDS was 240 secs.

ANNOUNCED UPDATE20230803081400 UTC20230803081800 UTC240 secs

Reboot announced by eduGAIN OT on the eduGAIN SG mailing list on Aug 1 at 9:30am UTC with a confirmed finish on Aug 3 at 9:49am UTC. The actual unavailability of MDS was 240 secs.

* the time is UTC unless otherwise noted.

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