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If this is the case there are some important points to bear keep in mind:

  • Start small - focus on a particular element or feature.  Just - jump in - any place is a good place to start!
  • Take small steps and build your new training practice and skills over time.
  • The aim is NOT to create a perfect training session.  The aim is to ensure that training delivers the objectives; that the training is relevant, engaging and memorable

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  • and fun!
  • Get your audience involved (i.e. make as interactive as possible and relevant), it is the learning curve for them too - we are learning by doing, together!


Next steps:


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titleRead on: Different types of "online" and which one(s) to choose?

“Online” means a variety of options that can be combined in a way that allows to achieve desired goals in a most efficient (time saving) mode.


Live online (Instructor-led) – it may include:


a broadcast (lecture-type)

a webinar (presentation/talk with audience participation

Q&A session (“meet an Expert”) with an expert or a panel of experts

a demo of a particular tool/service

Online training delivered by external (commercial) training providers (subject to funding)

Exams/test (invigilated by an examiner) if relevant.


Remote online (self-study) - it includes:


Access to any repository of resources

Access to pre-recorded sessions

Signposting to externally available resources and training materials


The online training session or training programme may include any combination of live and remote learning.


Which elements to choose?


The choice is defined by a number of factors:


The goals of the training sessions/programme

Target audience (any pre-requisites for taking part in training)

Session/programme duration

Type of content available

Resources available and the amount of time that an SME can allocate to this project

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titlePlan: "Begin with an end in mind..."

Start planning top down - "helicopter view", although there are no hard rules here - use any planning tool/methodology that works best. Pen and paper will work to - create a storyboard and do a walk-through: if there are gaps or broken links in the flow - they will become more obvious.


  1. Formulate the goals of training session (s)/programme
  2. Take stock of the content available
  3. Timescale: agree the start date and “roll back” from that date to see how much time you have/need to prepare.
  4. Resources available to me (i.e. who else can help/needs to be involved)
  5. Consider any time saving options
  6. Include considerations of a target audience (s): what do we know about potential participants? Is any pre-existing knowledge/skills/training required?


Most critically important things to decide at the very start are the goals and the content.


What are the goals of the training session(s)/programme? How do I define goals?


Ask yourself a question: “What do I want the participants to do after they complete the training?”  Think about it in specific actions (rather than generic terms), i.e. “participants should be able to review/replace/install/contact meus, etc”.

And your answer will be the definitions of goals that training is meant to achieve.


Pitfall to avoid:

Focussing on your own actions (“I will do the presentation, then I will do the demo, then…) and losing the site of goals.


Solution:

Plan your own actions but keep audience in mind at all times, i.e. “how my actions will help to achieve the goal”goal?”


Taking stock of the content: do I have everything I need for the training?

Sample content inventory:

Type of content

Can be accessed at:

Content owner(s)

Modification required Y/N

Any other comments

User Guides





Tools





Videos





Technical documentation





Web links to any external resources






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