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1: Technical Product delivery 

Niels van Dijk,  Christos Kanellopoulosuser-fc935Slávek Licehammer

May-Mid June.

a) Finalise Technical delivery of technical platform release of product offering as agreed in meeting 17th May.

b) Finalise roadmap for delivery of next release post launch (continuous improvement)

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2. Business/Service Transition

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Based on the initial product offering agreed at technical product delivery phase, the overall vision and the roadmap

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b) Finalise non technical aspects of service offer (especially consultancy/support on bespoke option)

c) Prepare relevant documentation for gate.

3. Operations Transition

Based on the initial product offering agreed at technical product delivery phase, and requirements from service definitions and roadmap

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Operational Aspects (Mihály Héder, Michael Schmidt (TBC with Michael) TBD from SA2/GEANT)

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    Operational Requirements: Mihály Héder, TBD from SA2/GEANT

  •  Operational Documentation (as above)
  •  Operational Processes (as above)
  •  OLA (as above plus Niels van Dijk). Note, OLA in this sense is the requirements we would expect from an operator.
  •  User Support (Mihály Héder plus SA2/SA3 TBD)

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Service Description

Service Policy

Branding & Visibility

Pilot Plan Review


Technology/Infrastructure

Roadmap

Design Docs

Service Description (infra components)

Operational Requirements

Operational Docs

Operational Procs

OLA

User Support