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Name of KPITargetBaselineMeasureDate and Time RAG Status 
Service availability: NRENs diverse connections to GÉANT routers  0.999990.9   Green 
Service availability: NRENs diverse connections to GÉANT routers 0.9990.9 1  Green 
99.90%99.95% October 2017Green 
Delivery of new port10 weeks8 weeks October 2017Green 
Mean time to repair (MTTR)12 hours0.31 minutes  October 2017Green
Time to respond to fault  15 minutes 100% October 2017Service availability: Single-homed NRENs  0.9940.9  Green