...
| Scope | Measurement | SLT |
|---|---|---|
| NRENs diverse connections to GÉANT routers | Service availability | 99.999% |
| Multi-homed NRENs connected to GÉANT with third-party managed circuits | Service availability | 99.9% |
| Single-homed NRENs | Service availability | 99.4% (may vary, depending on sub-providers) |
...
| Scope | Measurement | SLT |
|---|---|---|
| ALL NRENs | Time to respond to a faultTimeTdffault | 15 minutes |
| GÉANT PoPs in Europe | Time to fix a fault | 5 hours |
...