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GÉANT Plus KPI List

Name of KPITargetBaseline  MeasuredDate and Time RAG Status 
Availability in the core backbone (all parties including maintenance) 99.9% 99.99999%October 2017    
Delivery time (GÉANT) 5 working days17 days October 2017  
Availability across GÉANT, including client interfaces Mean time to repair (MTTR)  12 hours 1 second  October 2017