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Name of KPI | Target | Baseline | Measured | Date and Time | RAG | Status |
---|---|---|---|---|---|---|
Availability in the core backbone (all parties including maintenance) | 99.9% | 99.99999% | October 2017 | |||
Delivery time (GÉANT) | 5 working days | 17 days | October 2017 | |||
Availability across GÉANT, including client interfaces | Mean time to repair (MTTR) | 12 hours | 1 second | October 2017 |