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NA1NA2NA3JRA1JRA2JRA3JRA4SA1SA2 SA2 SA2 - T1SA2 - T1SA2 - T1SA2 - T1SA3 

1.Name/ Contact Details

        Marina Adomeit, SA2 ALMarina Adomeit, SA2 ALMarcin Wolski, SA2/T1 TLMarcin Wolski, SA2/T1 Task LeaderMarcin Wolski, SA2/T1 TLMarcin Wolski, SA2/T1 TL  

2.REQUIRED TRAINING NEEDS

        ITIL Service OperationITIL Service Transition Operations  

Software/service testing schema

Usability testing  

Proposed/ Recommended sources, if available

 

        Aimed to SA2 TLs and Service ManagersAimed to SA2 TLs and Service Managers  Training about testing schema, e.g. black box testing, running testing scenarios, etc. The course might follow all/selected ISTQB practices (http://www.istqb.org/about-as.html). Aimed to SA2/T1, but could be intersted to developers from other activities. Trening about usability testing and UX (User Experience). Aimed to SA2/T1 test team, but coudl be considered for developers and managers taking part in the UI design in other activities.  

Proposed/ Recommended timeline

 

        Sep/Oct 2016Spring 2017  In the first 6 months of the projectIn the second 6 months of the project  

Priority of need (if more than one)

1 (lowest) – 5 (highest)

 

        55  33  
Any additional comments/ requests         May be of interest to SA3 as well.May be of interest to SA3 as well.      
                 

3.REQUIRED TRAINING DELIVERY

 

          School4DevelopersSecure code trainings    

Proposed/ Recommended solutions, if available

 

          This training is prepared by SA2/T1 team. The training delivery include external SME trainers as well.This training is prepared and delivered by SA2/T1 team.    

Proposed/ Recommended timeline

 

          Sep/Oct 2016, organised as 2-3 full days.Jan/Feb 2017    

Priority of need (if more than one)

1 (lowest) – 5 (highest)

          55    
Any additional comments/ requests           Delivering this training is in SA2s DoW and KPI.Delivering this training is in SA2s DoW and KPI.    

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