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| TOPIC | NREN with experience | TYPE of EXISTING DOC | NEEDS UPDATE? | TARGET AUDIENCE | DEADLINE | MATERIALS AVAILABLE to SHARE (materials, links, contacts, resources) | COMMENTS | ACTIONS | CONTACT for DETAILS |
|---|---|---|---|---|---|---|---|---|---|
| Crisis communication | SWITCH | Concept | no | internal | Concept (in German) | Crisis communications builds on a risk management analysis | To be done: Establish crisis communications handbook, develop darksites and text templates. Carry out Internal crisis media training | roland.eugster@switch.ch | |
| Online Magazine | SWITCH | no | all stakeholders | up and running | stories.switch.ch | Needs to be integrated in online communication concept, needs dedicated staff | roland.eugster@switch.ch | ||
| CRM | SWITCH | Concept | no | internal | up and running | Concept | SWITCH runs the open source version of SugarCRM | roland.eugster@switch.ch | |
| event management | Checklist | internal - TF-CPR & NRENs | list materials available to share e.g. SWITCH spaceship! | SWITCH has stipulated which types of events PR team will not help to plan through resources, so checklists and tools for colleagues good. | |||||
| ARNES | |||||||||
| FCCN | |||||||||
| how did we suvcceed succeed in promoting x | |||||||||
| how to sell NREN services | yes | yes | may need to develop a toolkit that rises above the national constraints | ||||||
| BoD | |||||||||
| How to make a good case study | no | ||||||||
| social media | Jumpstart Pack | ||||||||
| website design & usability |