...
| Month | Reactive Tickets | Proactive Tickets | SPAM |
|---|---|---|---|
| Jan 2019 | 22 | 0 | no data available |
| Feb 2019 | 13 | 4 | no data available |
| Mar 2019 | 16 | 0 | no data available |
| Apr 2019 | 19 | 6 | no data available |
| May 2019 | 9 | 3 | 39 |
| Jun 2019 | 7 | 2 | 82 |
| Jul 2019 | 20 | 4 | 56 |
| Aug 2019 | 9 | 0 | 89 |
| Sep 2019 | 13 | 3 | 109 |
| Oct 2019 | 11 | 6 | 171 |
| Nov 2019 | 9 | 2 | 184 |
| Dec 2019 | 3 | 3 | 200 |
| Jan 2020 | 9 | 2 | 176 |
| Feb 2020 | 9 | 8 | 192 |
| Mar 2020 | 6 | 8 | 189 |
| Apr 2020 | 18 | 9 | 230 |
| May 2020 | 17 | 4 | 302 |
| Jun 2020 | 20 | 0 | 106 |
| Jul 2020 | 57 | 6 | 112 |
| Aug 2020 | 35 | 1 | 109 |
| Sep 2020 | 7 | 5 | 67 |