...
| Date | App Effected | Cause | Result | Notes |
|---|---|---|---|---|
| March 10, 2020 | Cacti Unavailable | the rrd sync script needs to be recovered. | lost data collection | March 17 SWD recommended to use our database cluster in place of the local MySQL databases on each cacti server. Procedure detailed here Cacti - DB migration |
| July 22July 29, 2020 | Cacti - unavailable | IT decommissioned a server that was required Certificate used between cacti and crowd was no longer accepted by Crowd.Server was brought back up Not expired but somehow not accepted. | Data lose and down time | Certificate was repaired by PSNC. At this time the recommendation to move the database to the SWD Galera MySql cluster was accepted and the database was moved. There was so adjustments needed to get this to work which required further downtime. Unfortunately we have no really test environments for cacti so it was not possible to test before hand. |
| July 29, 2020 | Cacti - not collecting poller dataunknown | Max had altered the polling time interval which resulting in no data collection | missing data | |