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Gliffy Diagram
size1200
nameSeamless Access Change Management Process
pagePin79


Triggers:

  • T1: New version of the Seamless Access software
    The development team publishes a new release version of the Seamless Access software, which was formerly approved according to the Release and Deployment process.
  • T2: Changes of the infrastructure
    The operations team may initiate changes by themeself. This applies to major changes which have a potential impact on the service, and therefore can not be handled as a standard change.
  • T3: Regular updates of the infrastructure
    The operating team performs regular updates of the underlying infrastructure, operating system and dependent software. These minor changes may be deployed using an shortened change process. Since these changes are very trivial, they are considered as pre approved.

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