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HTML
<div style="width: 3em"/>


Metric name

HTML
<div style="width: 5em"/>


Is KPI?

HTML
<div style="width: 2em"/> 


Description

HTML
<div style="width: 5em"/>


Current visibility

HTML
<div style="width: 5em"/>


Methods and tools

HTML
<div style="width: 5em"/>


Frequency/period

HTML
<div style="width: 5em"/>


Target

HTML
<div style="width: 3em"/>


Events and alerts

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<div style="width: 5em"/>


Processing of results

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<div style="width: 5em"/>


Responsible

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<div style="width: 5em"/> 


SeamlessAccess Service
  •   
HTTPS check uptime and uptime response time of service.seamlessaccess.orghttps://status.seamlessaccess.org 

Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica,

Feeds status.io with results from norhtamerica+europe

1 minute
If down, sends email to SA ops team Pingdom sends monthly report to SA ops teamSeamlessAccess ops team
2SeamlessAccess Service
  •  
Page speed of service.seamlessaccess.orgInternally within pingdomVarious page speed  and quality checks by pingdom30 minutes
-Pingdom sends monthly report to SA ops teamSeamlessAccess ops team
3SeamlessAccess Metadata
  •   
HTTPS check uptime and uptime response time of md.seamlessaccess.orghttps://statusmd.seamlessaccess.org 

Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica,

Feeds status.io with results from norhtamerica+europe

1 minute
If down, sends email to SA ops team Pingdom sends monthly report to SA ops teamSeamlessAccess ops team
4SeamlessAccess Metadata
  •  
Page speed of md.seamlessaccess.orgInternally within pingdomVarious page speed  and quality checks by pingdom30 minutes
-Pingdom sends monthly report to SA ops teamSeamlessAccess ops team
5SeamlessAccess website
  •   
HTTPS check uptime and uptime response time of seamlessaccess.orghttps://status.seamlessaccess.org 

Monitored by Pingdom from 3 world regions: northamerica+europe, asiapacific, latinamerica,

Feeds status.io with results from norhtamerica+europe

1 minute
If down, sends email to SA ops team Pingdom sends monthly report to SA ops teamSeamlessAccess ops team
6SeamlessAccess website
  •   
Page speed of seamlessaccess.orgInternally within pingdomVarious page speed  and quality checks by pingdom30 minutes
-Pingdom sends monthly report to SA ops teamSeamlessAccess ops team

...