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Please see the page about How to Join eduGAIN as Service Provider.
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Issues and questions about eduGAIN services or tools
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| Tool | Support Contact email |
|---|---|
| eduGAIN Metadata Distribution Service | edugain-ot@lists.geant.org |
| Other eduGAIN core infrastructure | edugain-ot@lists.geant.org |
| eduGAIN Connectivity Check (ECCS) | support@edugain.org |
| eduGAIN isFederated Check | support@edugain.org |
| eduGAIN Access Check | support@edugain.org |
| eduGAIN Attribute Release Check | support@edugain.org |
| eduGAIN Code of Conduct Monitor | support@edugain.org |
| DSX Discovery Service | support@edugain.org |
| Federation as a Service (FaaS) | faas@lists.geant.org |
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The quality of eduGAIN as an infrastructure depends strongly on the service quality of its member federations. The eduGAIN Support Team provides proactive support to reduce errors in eduGAIN metadata, and notify federation operators about real or potential problems with their entities. This helps ensure that IdPs and SPs in eduGAIN are configured and operated properly, which benefits the overall service quality of eduGAIN.
We use several analytic and survey tools, in addition to the checking tools listed above.