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The eduGAIN Metadata Distribution Service and other core infrastructure services are managed by the eduGAIN Operations Team. The eduGAIN Operations Team can be contacted via email at edugain-ot@lists.geant.org.
Is there a problem with one of the eduGAIN tools or services?
| Tool | Support Contact |
|---|---|
eduGAIN Connectivity Check | support@edugain.org |
| eduGAIN isFederated Check | support@edugain.org |
| eduGAIN Access Check | support@edugain.org |
| eduGAIN Attribute Release Check | support@edugain.org |
| eduGAIN Code of Conduct Monitor | support@edugain.org |
| DSX Discovery Service | support@edugain.org |
| Federation as a Service (FaaS) | faas@lists.geant.org |
Proactive Support
The quality of eduGAIN as an infrastructure depends strongly on the service quality of its member federations. The eduGAIN Support Team provides pro-active support to keep eduGAIN metadata free of errors and notify federation operators about real or potential problems with their entities. This helps ensure that IdPs and SPs in eduGAIN are configured and operated properly, which benefits the overall service quality of eduGAIN.
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