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The pilot has following main objectives with corresponding Success Factors and Key Performance Indicators.
| Objective | Success Factors | Key Performance Indicators | Notes |
|---|---|---|---|
| To prove the service concept and its automated provisioning | The service can be provided to users resquesting circuits over the Geant network. The istantiation of the circuit will be straight forward and sw tools used to automatize the provisioning proces will make it easier for operators comparing with current processes. | Time between receiving the request and actual instantiaing of the service in the infrastructure. | |
Collect operation experience. (to involve SA1) | Network operators will be able to use the service UI to instatniate circuits which will actually make the process easier for them comparing to current situation. | Operators experience with work flow for service provisioning. | |
| To test the whole provisioning system reliability | The CCS will be available to request via service UI, or by other aoutmated systems via API. | Number of circuits provided. |
Explain the objectives for the pilot - what does the pilot want to test / prove. Define Critical Success Factors (CSFs) and Key Performance Indicators (KPIs)
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| Objective | Means of verification | Status (objective verified?) |
|---|---|---|
| To prove the service concept and its automated provisioning | The users experience will be collected by JRA2 T1 and evaluated. | |
| Collect operation experience. (to involve SA1) | All participating groups (deelopers, operators, engineers) will comunicated on regular basis. Reports will be written. | |
| To test the whole provisioning system reliability | Statistic will be copllected about number of provided circuits, failures during circuit provisioning and service down time. |
Communication plan:
The inidividual participants (JRA2 T1 -CCA as service development team, JRA2 T3 - GTS as the main user and SA1 as the network operations) will comunicate via service mailing list (with ticketing system), via project space in JIRA (for feaure requests and technical questions/issues) and using regullar VCs (once per month).
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