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5th SIG-NOC Meeting

Date:  Wednesday 26th April (midday) - Thursday 27th April (early afternoon) 2017

Location:CERN, Route de Meyrin 385, 1217 Meyrin, Switzerland

The meeting will be hosted by CERN in Geneva, Switzerland. See logistics below.

Topics

This meeting will have a general theme of Current Best Practice.  This will cover a variety of areas including:

  • Security / Incident Response;
  • NOC structure;
  • ITIL;
  • Automation follow-up;
  • New Flash Talks;
  • Your topic here.

Logistics

The meeting will be in CERN's Computer Centre on the CERN Meyrin site: building 513, room 1-024.  The meeting room can accommodate 25 people, remote participation will be possible. 

It may be possible to stay in the CERN Housing Service - details will be uploaded here soon. 


Registration is OPEN. Remote participation details will be confirmed shortly. 

Agenda

DRAFT Agenda (All times are in CEST)

Wednesday, April 26

TimeSession
12:00 - 13:00Arrival - sandwiches
13:00 - 13:15Welcome by CERN and the SIG-NOC Steering Committee
13:15 - 14:15

One Minute SLAs: Presentation & Discussion on Best
Practice and Persuading Your Users They're Always Online

Brian Nisbet, HEAnet

14:15 - 15:00NOC Operations in Complex Business Environments
15:00 - 15:30Coffee
15:30 - 16:30NOCs and Crisis Management
16:30 - 17:30Flash talks
17.30End of the day - Going out for dinner



Thursday, 27 April 2017

TimeSession
09:00 - 10:00

Business Continuity Planning around Data Center Operations

10:00 - 10:45 
10:45 - 11:15Coffee
11:15 - 12:15Risk Tooling
12:15 - 13:00 
13:00 - 14:00Lunch
14:00 - 15:00 
15:00End of the meeting
Provisional afternoon programme (optional): CERN Tour
Afternoon programmeProvisional tour of the accelerator based on
interest and availability