Page History

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• no caps
• no spaces between words, use "-"

== Different Work Items ==;

• taxonomy

  ...

  • • this item

  ...

  • • focusses on the

  ...

  • • different attributes of

  ...

  • • a NOC, the different kind of NOCs and their inner workings
  • front-end
    • this item focusses on the interactions between the NOC and its users.
  • tools
    • collaboration
    • best-practice
    • • this item focusses on the different kind of tools a NOC uses and how the NOC interacts with them
    • collaboration
      • this item focusses on the communication and collaboration of the NOC towards third parties
    • facilitation
      • this item focusses on facilitating the collection of the documents and make the collection more structured
    • liaison
      • this item focusses on the integration and collaboration with other communities
      liaison

    == Generic Labels ==

    • personnel
      • this page concerns
    • workflow
    • procedures
    • call-intake
    • IVR
    • call-duration
    • SLA
    • third-parties
    • RMA
    • incident
    • change
    • contact