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| Area | Organisation | Total MM | FTE | Person | |
|---|---|---|---|---|---|
| Harmonization, support, OLA/SLA, Terms of use, harmonization | CARNET | 14.40 | 30% | Vlado Pribolsan | vlado.pribolsan@carnet.hr |
| Leadership | GÉANT Association | 11.52 | 24% | Nicole Harris | |
| Operations - monitoring and data analytics | UoB (AMRES) | 19.20 | 40% | Dragana Despic Marko Eremija | |
| Operations | MARNET | 14.40 | 30% | Boro Jakimovski | boro.jakimovski@finki.ukim.mk |
| Operations - monitoring, encryption, eduGAIN support | GÉANT Association | 19.20 | 40% | Brook Schofield | |
| Operations - lead architect | GÉANT Association | 19.20 | 40% | Dick Visser | |
| Operations - GLPI | RENATER | 2.40 | 5% | Anass Chabli | anass.chabli@renater.fr |
| Operations | GÉANT Association | 9.60 | 20% | New geant hire | tba |
| Harmonization, support, OLA/SLA, Terms of use, harmonization | DFN | 4.80 | 10% | Wolfgang Pempe | DFNpempe@dfn.de |
| Harmonization, support, OLA/SLA, Terms of use, harmonization | DFN (BADW-LRZ) | 14.40 | 30% | Michael Schmidt | Michael.Schmidt@lrz.de |
| Harmonization, support | GÉANT Association | 4.80 | 10% | Casper Dreef (additional 10% in eduGAIN task) | |
| eduPKI Operations | DFN (DFN-CERT) | 12.00 | 25% | Reimer Karlsen-Masur, Jan Klever | |
| Total | 142.92 |
Overview
The goal of this task is to support the service delivery in Task 1 for the benefit of the research and education community and research collaborations, in order to meet operational standards and community expectations for business-critical applications, by supporting a core set of functions that are common to all T&I services. The key objectives of this task are to define the baseline (minimum requirements and recommendations) of production operations, provide the support services, infrastructure and tools in collaboration with WP9, and cater for other common services operational and management requirements. This support includes:
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For the Service Status Dashboard please see: Service Status Dashboard.
| Sub Tasks | Description | Priority (1-lowest, 5-highest) | Status
| Due Date | Assigned to | Comment | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 3.1. VMs. Lead: Support : | ||||||||||||||||||||||
| Support for implementation of VMs | This will be either on GÉANT VM platform or AWS via TI Sparkle. | |||||||||||||||||||||
| 3.2 Monitoring - Lead: Support: | ||||||||||||||||||||||
| 3.3 Resource Inventory | ||||||||||||||||||||||
| 3.4 Encryption and Certificates - lead TBA, supporting, TBA | ||||||||||||||||||||||
| eduPKI | ||||||||||||||||||||||
| HSM requirements | ||||||||||||||||||||||
| Certificate Strategy | ||||||||||||||||||||||
| 3.5 Data Analytics | ||||||||||||||||||||||
| 3.6 Service Support | ||||||||||||||||||||||
| OLA | Define OLA for each service | 3 |
| on going | on going | |||||||||||||||||
| Service Status Dashboard | Service Status Dashboard. | |||||||||||||||||||||
| Policy and Governance | Support policy and governance work for each service | 3 | TBD | TBD | Brook Schofield | Agreed that support for eduGAIN policy and SG will continue in GN4-3. | ||||||||||||||||
| Software support | Working with Marcin and team (WP9?). | |||||||||||||||||||||