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The following describes structures and facilities that will be introduced to improve service resilience and reliability in GÉANT.
Problems being addressed
As outlined above, a number of services hosted by GÉANT have suffered from time to time with poor availability
A number of customer facing services have single points of failure, or where redundancy has been employed, manual intervention is required to access a specific redundant copy, such as where an end-user looks at either the 01 or 02 version of a service, or one of these alternative services is accessed via DNS CNAME entry which needs to updated manually. This is also true of infrastructure services, such as databases, authentication servers or other dependent services.
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