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Incident severity: CRITICAL
Data loss: NO
Affected Services
Following services were inaccessible for GEANT staff members during the outage because they all use GEANT Staff IdP for authentication:
- Intranet
- GEANT wiki
- EventR
- wordpress sites
- Compendium
- Filesender
- OTRS (customer side)
- FoD only for GEANT staff
- Lifesize
- BOX
- GEANT Slack
Cause
Failure to follow the change management process - needs further invetigation.
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